Sales Policy for AutoXimoCity

Effective Date: January 3, 2025

At AutoXimoCity, we strive to provide our customers with a seamless and enjoyable shopping experience. Our Sales Policy outlines the terms and conditions that govern the sale of products and services on our website, https://autoximocity.com/. By making a purchase with us, you agree to the terms specified in this policy.

If you have any questions or need assistance, please contact our customer service team at info@autoximocity.com or call (510) 528-3759.

1. Product Availability

  • Stock Availability: We strive to maintain accurate stock information on our website. However, due to high demand or technical errors, certain items may become temporarily unavailable or out of stock. If an item you ordered is unavailable, we will notify you promptly and offer you the option to:
    • Wait for the item to become available
    • Choose an alternative product of equal value
    • Receive a full refund for the unavailable item(s)
  • Product Description: We aim to provide clear and accurate product descriptions, including images, sizes, materials, and other relevant details. However, we cannot guarantee that the colors or appearance of products will appear exactly as they do on your screen due to variations in display settings.

2. Pricing and Payment

  • Pricing: All prices on AutoXimoCity are listed in US dollars and are subject to change without notice. Prices do not include taxes, shipping fees, or other applicable charges. Sales tax will be added to your order based on your location, in compliance with state and federal regulations.

  • Payment Methods: We accept the following payment methods for your convenience:

    • Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
    • PayPal
    • Apple Pay
    • Google Pay

    Payment is due at the time of purchase. Your payment will be processed once your order is confirmed. If your payment is declined or unsuccessful, you will be notified, and your order will not be processed until the payment issue is resolved.

  • Authorization and Verification: All transactions are subject to authorization and verification by the payment processor. In case of any discrepancies or fraud detection, we reserve the right to cancel or delay processing of your order.

3. Order Processing

  • Order Confirmation: Once you place an order, you will receive an order confirmation email with the details of your purchase. Please review the order details carefully, including the products, shipping address, and payment information.

  • Order Status: You can track the status of your order through your account on our website or by contacting our customer service team. Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

  • Shipping Restrictions: We currently only ship to the United States and certain international locations. We reserve the right to refuse or cancel orders from regions or countries where we do not offer shipping.

4. Sales Tax

  • Sales Tax: Sales tax will be added to your order based on your shipping address. The applicable sales tax will be calculated during checkout and displayed before you confirm your order. Tax rates may vary by location, and we comply with all local and state tax laws.

5. Promotions and Discounts

  • Promotions: From time to time, AutoXimoCity may offer promotional discounts, coupons, or special offers. These promotions are subject to specific terms and conditions and may have an expiration date or limited availability. We reserve the right to change, modify, or cancel promotions at any time without notice.

  • Discount Codes: Discount codes must be entered at checkout to be applied to your order. Only one discount code may be used per order unless otherwise specified. Discount codes cannot be applied to past purchases and are not redeemable for cash or gift cards.

  • Price Adjustments: If an item you purchased goes on sale within a certain period, we may offer a price adjustment at our discretion. Please contact our customer service team to inquire about price adjustments.

6. Shipping and Delivery

  • Shipping Fees: Shipping fees are calculated at checkout based on your shipping address, the weight of your order, and your chosen shipping method. We offer various shipping options, including standard and expedited shipping. You will be notified of the total shipping cost before confirming your order.

  • Order Processing Time: Orders are processed and shipped within 1-3 business days after confirmation of payment. Processing times may vary depending on the volume of orders, product availability, and shipping destination.

  • Delivery Time: Delivery times are estimates and may vary depending on your location, the shipping method selected, and any unforeseen delays. Please note that we are not responsible for delays caused by the carrier or external factors such as weather conditions.

  • Shipping Carrier: We partner with trusted carriers to ensure timely and secure delivery. The most common carriers we use include USPS, FedEx, and UPS.

7. Cancellations and Modifications

  • Order Cancellations: Orders can be canceled within 24 hours of placing the order. After the 24-hour window, orders are processed for shipping, and cancellations may not be possible. To cancel your order, please contact our customer service team immediately at info@autoximocity.com.

  • Order Modifications: If you need to modify your order (such as changing the shipping address or product details), please contact us as soon as possible. Modifications can only be made if the order has not yet been processed for shipping.

8. Returns and Exchanges

Please refer to our Refund and Returns Policy for information regarding product returns and exchanges. In summary, we accept returns within 30 days from the date of purchase, provided the items are unused, in original condition, and with all tags and packaging intact.

  • Return Shipping: Customers are responsible for the cost of return shipping unless the return is due to a defective or incorrect item.

  • Refunds: Refunds will be issued to the original payment method. Please allow up to 7-10 business days for your refund to appear, depending on your bank or payment provider.

9. Liability and Disclaimers

  • Limitation of Liability: AutoXimoCity is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website, products, or services. We do not guarantee that our products will meet your expectations or that the website will be free of errors or interruptions.

  • Product Availability and Errors: We make every effort to ensure that the product information on our website is accurate. However, we do not guarantee the availability or accuracy of the products listed, and we reserve the right to cancel or modify orders in case of errors, such as pricing mistakes or stock discrepancies.

10. Customer Service

If you have any questions or need assistance with your order, please contact our customer service team:

By shopping with AutoXimoCity, you agree to the terms and conditions outlined in this Sales Policy. We are committed to providing you with a positive and secure shopping experience. Thank you for choosing us for your luxury accessory needs!