Payment Policy for AutoXimoCity

Effective Date: January 3, 2025

At AutoXimoCity, we strive to provide a seamless and secure shopping experience. This Payment Policy outlines the terms and conditions related to the payment methods accepted, billing processes, and security measures associated with your purchases on our website, https://autoximocity.com/.

By making a purchase on our website, you agree to comply with the terms of this Payment Policy. If you have any questions or concerns regarding our payment methods, please contact our customer service team at info@autoximocity.com or call (510) 528-3759.

1. Accepted Payment Methods

We offer a variety of secure payment methods to accommodate your preferences. Currently, the following payment options are accepted:

  • Credit and Debit Cards: We accept major credit and debit cards, including:

    • Visa
    • MasterCard
    • American Express
    • Discover

  • PayPal: You can use your PayPal account for secure payments during checkout.

  • Apple Pay: Apple Pay is available for quick and secure payments using your Apple devices.

  • Google Pay: Google Pay is available for payments through Android devices.

2. Payment Processing

  • Authorization: When you place an order, your payment will be authorized by your payment provider (credit card company, PayPal, etc.). Your payment method will be charged once the order is confirmed and processed.

  • Payment Confirmation: After your payment has been processed, you will receive an order confirmation email with the details of your purchase, including the products ordered, shipping address, and order number. If there is an issue with your payment, such as a declined card or payment error, we will notify you immediately.

  • Order Cancellation: AutoXimoCity reserves the right to cancel or refuse any order if there are issues with payment authorization or if any suspicious activity is detected. In such cases, you will be notified, and any charges will be refunded to your original payment method.

3. Pricing and Taxes

  • Product Pricing: All prices on AutoXimoCity are listed in US dollars (USD). Prices are subject to change without notice due to various factors, such as promotions, price adjustments, or currency fluctuations.

  • Sales Tax: Sales tax is applied to your order based on the applicable state and local tax rates in your shipping address. The sales tax will be calculated during checkout and will be displayed before you confirm your order.

  • Additional Fees: In addition to product pricing and sales tax, shipping fees may apply. The total cost of your order, including taxes and shipping, will be shown at checkout before you finalize your purchase.

4. Payment Security

At AutoXimoCity, we take your payment security seriously. We use secure and encrypted technology to process your payments. The website employs SSL (Secure Sockets Layer) encryption to protect your personal and payment information.

  • PCI Compliance: We comply with the Payment Card Industry Data Security Standard (PCI DSS), which ensures that your credit card information is handled securely.

  • Third-Party Payment Processors: Payments are processed through trusted and secure third-party payment providers, including PayPal, Apple Pay, and Google Pay. AutoXimoCity does not store your credit card details on our servers, ensuring your payment information is protected.

5. Payment Issues and Disputes

  • Payment Declines: If your payment is declined for any reason, you will be notified during checkout. You may try another payment method or contact your bank or payment provider to resolve the issue.

  • Fraud Prevention: We have fraud prevention measures in place to protect against unauthorized transactions. In the event of suspicious activity or suspected fraud, AutoXimoCity reserves the right to cancel or delay the processing of your order. We may request additional verification from you before proceeding with your order.

  • Disputes: If there is a dispute regarding your payment or transaction, please contact us immediately at info@autoximocity.com. We will work with you to resolve the issue promptly. If the dispute is related to a chargeback, we may ask you to provide relevant documentation or proof of purchase.

6. Currency and International Orders

  • Currency: All transactions on AutoXimoCity are processed in US dollars (USD). If you are making a purchase from outside the United States, your credit card company or payment processor may apply additional foreign transaction fees or currency conversion charges.

  • International Orders: Currently, we only accept orders from the United States. For international shipping inquiries, please contact us directly at info@autoximocity.com.

7. Refunds and Cancellations

  • Refunds: If your order is eligible for a refund, the amount will be refunded to your original payment method. Please refer to our Refund and Returns Policy for detailed information on returns, exchanges, and refunds.

  • Cancellations: If you wish to cancel your order, you must do so within 24 hours of placing it. After the 24-hour period, we may not be able to cancel your order, as it may have already been processed for shipment. Please contact our customer service team immediately if you wish to cancel your order.

8. Billing Information

  • Accurate Information: When placing an order, you are required to provide accurate and complete billing information, including your name, address, and payment details. If there are any issues with your billing information, we may contact you for clarification before processing your order.

  • Billing Address: Your billing address should match the address associated with your payment method. If the billing address does not match, your payment may be declined, and we may not be able to process your order.

9. Contact Us

If you have any questions or concerns regarding our Payment Policy, please feel free to contact us. We are happy to assist you!

By using AutoXimoCity and making a purchase, you agree to the terms outlined in this Payment Policy. We appreciate your business and are committed to providing you with a secure and enjoyable shopping experience!